Help center

Help, but actually helpful

Stuck? Confused? The answers live here — and if they don't, the Brightwater inbox is one message away.

Account

Account and Billing

Manage your workspace, seats, plans, and usage — and understand exactly what you'll be billed.

Getting Started

Getting Started

Install the SDK, send your first events, and open your first live dashboard — in about four minutes.

Integrations

Integrations and Webhooks

Connect Vireo to your stack, deliver alerts anywhere, and stream events into your own systems.

Security

Security and Privacy

How Vireo handles your data — hashing at the edge, region pinning, retention controls, and our compliance posture.

Questions, answered

If it's not here, the team in Brightwater is one email away.

Still stuck?

Humans answer every message — usually within the hour, Brightwater time.

Email hello@vireo.dev